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Shipping & Returns Shipping & Returns
On all shipments The General Conditions are applicable.

1. Shipment
  1. Order will usually be delivered by TNT Post as a letter or standard packet, but can also be delivered by or in order of Corten Laboratories.
  2. Unless explicitly agreed upon is is not possible to collect the order.
  3. Per order, depending on the destination, a contribution for handling and shipment will be charged

2. Returning goods
  1. According to Dutch law, the Customer has the right to return delivered goods within seven (7) workingdays after receiving, accompanied by a copy of the invoice and preferrably with reason of returning. Returning has to be done in the original, undamaged packaging. Opened packages will not be accepted. Costs and risk of returning goods will be for the account of the Customer.
  2. When goods are returned in time and in unused, undamaged condition, Corten laboratories will refund the payed price, excluding costs of handling and delivery, within 30 days after receiving the returned goods.
  3. When delivered goods are not returned withing seven workingdays, they will be concidered accepted.
  4. Explicidly excepted from right to return are:
    - (goods with) software, of which the package has been opened;
    - lamps, semiconductors and thelike;
    - (partially) build components;
    - special orders, like orders of goods not within the standard assortment of the SMDShop.

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